Reboot Weekly: Testing Before Scale, Families Writing the Rules, Cities Fixing Permits
By Elana Banin and Dane Gambrell
Edition: 93
on innovation skills for the public professionals
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Through hands-on activities, these free courses showcase the practical ways you can use Generative Artificial Intelligence (GenAI) in your work as a public professional. We will also address the risks associated with these powerful tools, such as data privacy, hallucinations, and bias and how to mitigate them. Each course is at-your-own-pace. Videos are complemented by self-assessments and worksheets to support your learning. This two-course series was previously referred to as Responsible AI for Public Professionals: Using Generative AI at Work.

Based on research with thousands of public servants across three continents, our problem-solving curriculum gives you the digital, data and innovation skills to deliver more effective, equitable and engaged policies and services.

Designed by Virginia Hamilton, this course gives participants a substantive overview of the human-centered design framework and offers opportunities to practice applying concepts from the course to your work.

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Video-based certificate courses in the latest technology and innovation topics. Our at-your-own-paced courses are deep dives into topics such as AI and Human-Centered Design. Those who complete a course receive a certificate of completion.
Online workshops help you gain practical, innovative skills to apply right away. Each session introduces new approaches to government work, explains why they matter, and offers concrete strategies for implementation. With clear learning objectives, real-world examples, and interactive discussions, our expert presenters bring both deep knowledge and hands-on experience to every workshop.
Our coaching programs are a cohort-based opportunity, typically accommodating around 20 participants. These programs include a series of three 90-minute workshops led by an expert instructor, designed to help participants explore a specific topic while addressing questions or challenges from their professional practice.
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New Jersey
California
Colorado
Miami Dade County
Maryland
Minnesota
Arizona
Indianapolis & Marion County
Montgomery County Maryland
Pennsylvania
Georgia
Connecticut
City of Boston
Oregon's Agile Community of Practice
Maine
Maine Municipal Association
New Jersey State League of Municipalities
Kansas
Hawaii
Oregon
City and County of San Francisco
DuPage County, IL
New York State
ABOUT INNOVATEUS
InnovateUS has served
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Across
government agencies
As part of this partnership, the state is offering two InnovateUS courses on responsible AI use: Using Generative AI at Work and Scaling AI in Your Organization. This effort directly aligns with recent state initiatives to improve public safety and government efficiency through the use of AI.
“Working with InnovateUS, hundreds of employees have received in-depth trainings to help them experiment with AI tools responsibly. This, along with our enterprise agreement with Microsoft to provide CoPilot Chat to all City staff and AI staff guidelines, are preparing San Francisco's workforce to leverage emerging technologies to improve public services into the future.”
- Carmen Chu, City Administrator of the City and County of San Francisco
"We've been using the 'Responsible AI for Public Professionals' course for state employees and it is excellent, providing both an understandable overview of generative artificial intelligence as well as practical suggestions for using AI tools and writing effective prompts. I highly recommend it."
- Nik Blosser, Chief Privacy Officer and AI Strategist, State of Oregon
“The Commonwealth of Pennsylvania is committed to putting tools in our employees’ hands that enable them to work effectively and efficiently to deliver for their fellow Pennsylvanians. With the support of InnovateUS, we have rapidly deployed high-quality training courses to our employees on emerging topics at the intersection of AI and the public sector."
- Harrison MacRae, Commonwealth of Pennsylvania’s Director of Emerging Technologies
I would definitely recommend everyone, especially public service employees, to check out courses from InnovateUS. Artificial intelligence is part of the new norm that everyone must get used to. You have provided a great library of professional skill building webinars unparalleled in quality.
- Workshop participant
The state is working with InnovateUS, a nonprofit organization that has partnered with government agencies to provide no-cost AI training for public sector employees.
The breadth of knowledge that the program provides is wonderful! I find this to be a wonderful base for anyone in cybersecurity.
- Certificate Program Participant
This collaboration supports the state’s efforts to integrate AI technologies responsibly into government operations, enhancing efficiency and accessibility in public services.
I took this training and I was very impressed with it. It shows you how to effectively and securely use these tools to improve your efficiency. I also like that all of the use cases are from the public sector. I have worked with my agency to make this training mandatory for all supervisors and above. It is also mandatory for everyone in IT. We want our staff to use these tools in their daily lives and this training is an important step for making that happen.
- Course participant
Honestly, InnovateUS is the only training/webinar I do. You have provided a great library of professional skill-building webinars unparalleled in the quality and insightfulness of the subject matters.
- Workshop Participant
Having worked with closely with InnovateUS I strongly recommend their AI courses to any/all federal/state/local workers. The trainings are easy to understand, fun, personable, and full of reusable knowledge.
Course participant
This fantastic course has provided me with a deep understanding of how to responsibly integrate Generative AI (GenAI) into government tasks. I’ve gained practical skills in GenAI, including prompt engineering and risk mitigation. Looking forward to applying these insights and continuing to improve processes in the public sector.
- Course Participant
If you haven’t checked out the content on InnovateUS you are missing out. My teams and I have made great use of their extensive library of webinars and skills training available to public servants.
- Workshop participant
Governor Kathy Hochul today announced an artificial intelligence (AI) training pilot program specifically designed for the New York State workforce, the first step toward fulfilling a bold and forward-looking 2025 State of the State pledge to equip tens of thousands of hardworking state employees with the knowledge and training to use AI responsibly.

Upskilling the Public Sector: Insights, Ideas, and Inspiration
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Discover our spring workshop series, created with partners to help you dive deeply into timely public-sector topics, expand your capabilities with emerging tools and methods, and learn approaches you can put to work right away. Each series brings together thematically connected, one-hour sessions that foster deeper insight, support hands-on learning, and strengthen real-world skills. All workshops are free and open to everyone