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Smarter State Case Studies

A GovLab initiative to design and test how public decision-making could improve if institutions knew how to leverage citizens’ and civil servants’ expertise


Learn more about the book at smarterstate.org

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Department of Defense: Aristotle

Making Skills and Know How More Searchable at the Department of Defense

HEALTH AND HUMAN SERVICES: HHS PROFILES

Using Expert Networking to Improve Safety and Efficiency of Medical Device Review

THE WORLD BANK: SKILLFINDER

This Expert Network Accelerates The Search For Talent

MAYOR’S OFFICE OF NEW YORK: VOLUNTEER LANGUAGE BANK

This expert network is matching the supply of multilingual civil servants to the demand for translation services

TORFAEN COUNTY BOROUGH COUNCIL: WISDOM BANK TORFAEN

This neighbor-helping-neighbor expert network attempts to replace the “pub conversation”

group_work Collaboration

CITY OF SÃO PAULO: AGENTS OF OPEN GOVERNMENT

Brazil’s largest city is embarking on a massive experiment to have citizens educate its public employees.

OFFICE OF MANAGEMENT AND BUDGET: MAX.GOV

The governmentwide collaboration site whose robust authentication system enables working and sharing knowledge across agency boundaries

NOVAGOB

Creating a community of Spanish speaking public employees across national and institutional borders

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ENVIRONMENTAL PROTECTION AGENCY: ONE EPA SKILLS MARKETPLACE

This Program Helps Civil Servants Break Out of Silos and Create Project Teams across the Agency.

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OECD: Observatory for Public Sector Innovation

This Library Connects Distributed Innovators to Information and to One Another

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Smart Citizens, Smarter State

These case studies were inspired by Smart Citizens, Smarter State by Beth Simone Noveck. Learn more about the book at smarterstate.org