Making Skills and Know How More Searchable at the Department of Defense
Using Expert Networking to Improve Safety and Efficiency of Medical Device Review
This Expert Network Accelerates The Search For Talent
This expert network is matching the supply of multilingual civil servants to the demand for translation services
This neighbor-helping-neighbor expert network attempts to replace the “pub conversation”
Brazil’s largest city is embarking on a massive experiment to have citizens educate its public employees.
The governmentwide collaboration site whose robust authentication system enables working and sharing knowledge across agency boundaries
Creating a community of Spanish speaking public employees across national and institutional borders
This Program Helps Civil Servants Break Out of Silos and Create Project Teams across the Agency.
This Library Connects Distributed Innovators to Information and to One Another
Aristotle was a Department of Defense directory of employee expertise that lists people’s credentials and experience, making it fast and easy to discover who knows and who has done what
Making human expertise searchable
Pre-populated profiles that could be edited and augmented. Search for expertise based on people, projects, and topics as well as associated document search.
A project marketplace to encourage cross-agency staffing
Overcoming programmatic and geographical silos and furthering employee development in a more nimble way.
Managers post projects. Employees create profiles and then apply to work on projects with permission from their supervisor. The selection process is decided by the project owner based on the project requirements. Communication between project...
An expert network for the regulatory review of medical devices
It is diffcult to quickly convene a qualified group of reviewers for the diversity of new medical devices coming to market.
Employees create profiles drawing from a number of data sources describing their skills and experiences. Representatives of the Office for Device Evaluation (ODE) use those expertise profiles to identify the most qualified individuals to...
Open government training provided by citizen teachers
Government doesn’t possess all the knowledge it needs to solve public problems.
Citizen trainers commit to offering the course 10 hours per month for six months for 40 people per class. The city provides physical spaces and a stipend for teachers. Training is offered in four subject areas.
An expert and talent network in an international development organization
It is diffcult to identify and leverage expertise in a globally decentralized organization with hierarchical titles thereby increasing transaction costs to deploy talent in service of client needs.
SkillFinder allows you to search for people within the World Bank Group using different criteria such as geography, specializations, projects and products. Personal expertise profiles are built with data from the user, from institutional records...
MAX provides a broad palette of tools for finding and working with potential collaborators.
Absence of a secure space for collaboration among and between federal agencies.
MAX authenticates users and gives them access to its web services, which include a number of tools for working together.
A social network for Spanish speaking public sector professionals.
It is time consuming and difficult to connect with professionals in the public sector across national and institutional borders.
The platform’s structure aims to build community with several features: Professional profiles, groups, debates, blogs, calendar of events, wikis and tweet streams.
The Volunteer Language Bank tapped the language skills of city employees to provide fast response to the needs of agencies serving residents in 70 languages.
Providing translation and interpretation services on a large scale. 25% of New Yorkers are not proficient in English (1.8 M), which creates an important barrier for communicating effectively about City services. Executive Order 120 instructs its...
The tool allows agencies to ask for interpretation or translation assistance in a specific language; post a document for translation; or leave information about the situation that needs to be interpreted. Volunteers sign up online after they...
A place for sharing, discussing and co-creating solutions that work.
The lack of a one-stop place for learning about public sector innovation initiatives and from public sector innovators.
Innovations are searchable across level of government, sector, stage of innovation, region, and other criteria. Each innovation page has tabs showing the project description, results, development and lessons learned. Users can compare innovations...
A local expert and social network to connect citizens and allow them to share wisdom and use their experience to solve problems facing other members of the community.
Local individuals possess knowledge and experience that is useful to other residents but hard to target.
Simple email based sign up. Citizens can ask questions or request advice, answer questions or post content such as videos for the benefit of other users. It allows for one-to-one conversation between users if they need it.
These case studies were inspired by Smart Citizens, Smarter State by Beth Simone Noveck. Learn more about the book at smarterstate.org.